Domestic Staffing Agency

Frequently asked questions

Common questions about how Helpers Cebu works for helpers and employers.

Do I need an account to apply or request a helper?

No. Our public forms are open to everyone. Simply fill out the application or request form and you will receive a reference number for follow-up. No login or account is required.

How long does matching take?

It depends on your specific requirements and the availability of suitable candidates. After we confirm your details, our team works to present matches as quickly as possible. We will keep you updated throughout the process.

What areas do you serve?

We primarily serve households in Cebu City and surrounding areas in Cebu province. If you are unsure whether we cover your location, contact us and we will let you know.

What types of helpers do you place?

We place domestic helpers for general housekeeping, cooking, childcare support, and elder care assistance. Both live-in and live-out arrangements are available depending on your needs and candidate availability.

How are helpers screened?

Our screening includes application review, interviews, reference checks, and document verification. We only present candidates who meet our standards to employer households.

Is there a fee for using Helpers Cebu?

Fees depend on the type of placement and services involved. Our team will explain costs clearly when we confirm your requirements. There is no charge to submit an application or request form.

What happens after I submit a form?

You will receive a reference number immediately. Our team reviews your submission, may contact you for additional details, and then proceeds with screening or matching based on whether you are a helper or an employer.

Still have questions? Contact us and our team will be happy to help.